Arcata Pet Supplies

Contacts

Address:
600 F Street #6, Arcata, CA 95521
Get directions

Website:
arcatapet.com

Phone number:
+1 707-822-6350

Categories:
Establishment  

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Reviews about Arcata Pet Supplies

• Destiny Miles

  Apr, 07 2018
  ★ ★ ☆ ☆ ☆
  They start out with one star because I can't go lower than that.
  
  They get one more star because they had Guinea pig shampoo, which I desperately needed and didn't want to drive to Eureka for.
  
  They don't get a third, fourth or fifth star because they suck. First, I stopped to see what reptiles they had. They have three different-sized bearded dragons housed together. The bigger of the three is almost big enough to attempt eating the smaller of the three.
  
  Then I looked around for critter harnesses. They only had a ferret one, the kind that is basically just a rope. I don't like those, and don't want to put one on my Guinea pig.
  
  The kid behind the counter asked if I was finding everything okay, I asked about the little harnesses. He directed me toward the ferret one. I said I've used one, I don't like them. He told me "not this one, it's an adjustable rope" and I got a little peeved. Told him that yes, in fact, that was the type I'd used and I did not like it.
  
  Then I bought the shampoo and left, and I'm not going back. I found a nice little pet supply store on G that I just love.
• Gem Cruz

  Dec, 29 2017
  ★ ☆ ☆ ☆ ☆
  Ordered Optivizor from them. Originally I went on line and ordered small, I decided to call and asked the salesperson for help, I told her my dogs measurements from back of his ear to the top of his nose was 7”. She then suggested the small/medium would be better fit so I went and took her advice. When I received the product it was 10” long. I called And talked to hailey and explained what happened , she then suggested to order toy size and just do an exchange. She emailed me a return label and told me I didn’t have to pay for it. She told me the price difference will be credited to my card as soon as they received and mail the new one. I got an email from them with a credit of $1.40 and being charged another shipping even when I already paid for it when I ordered. I called them and some man answered the phone. I assume he is the owner because he said I lied to hailey because he personally trains his sales people not to guarantee fit so he said he believes his salesperson and that I was lying.he also told me that I most definitely need to pay for the 2 nd shipping fee because it was not the salespersons fault but mine. I’m glad he’s employee friendly and not customer friendly.
  The doggies that I ordered from them was ok and fit my dog but the quality of it was so bad. Plastic and foam and not worth the money.
  Definitely not recommending this company.

Photos and maps

Nearest companies

• Arcata Pet Supplies

  Establishment

  600 F Street #6, Arcata, CA 95521

  +1 707-822-6350

  arcatapet.com

  Closed now: Until 10:00am
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